customer relationships

• Speaker Spotlight
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The One Chart Every Business Should Study

What's a great customer experience really worth to a company? Keynote speaker Jon Picoult shares some striking findings from a…

• Speaker Spotlight
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• Women in Business

CX Futurist Blake Morgan on Customer Relationships, Creating Your Own Path, and Her New Book

AAE spoke to customer experience futurist and author, Blake Morgan, to talk customer relationships, creating your own path, and more.