Alan O'Neill

Alan O'Neill is a Consultant, Author and Keynote Speaker specializing in Change Management, Organization Culture and Customer Experience.

The secret to growing profit? A thriving company culture with customer experience at its heart. O'Neill’s expertise and 30 years’ experience can steer your company through the change to make it happen. Enthusiastic and down-to-earth, O'Neill can share his hard-won insight from helping global giants to grow profit, from Selfridge’s to Suzuki and from Emirates Insurance to Swedbank.

O'Neill can guide your team through his structured path to profit increase, tailoring his insight to the needs of your business. Wherever you are on your journey, O'Neill’s no-nonsense expertise, infectious enthusiasm and sheer depth of experience can reignite your company’s passion for growth.

A seasoned expert in facilitating organizational change in culture and strategy, O'Neill can help your team to navigate any stormy waters and overcome resistance. His tried-and-tested formula will help you transform your business to deliver the meaningful experiences your customers crave.

Practical, empathic and very commercial, O'Neill’s refreshing and passionate style will inspire and challenge your organization to embrace change and grow, using real-life business models and memorable success stories.

O'Neill brings 30 years of wide industry experience, from retail to manufacturing and distribution, FMCG to financial services, hospitality to professional services, motor to travel and tourism and more. His work history spans blue-chips and PLCs, SMEs, family businesses and the Public Sector across Europe, the Middle East and Asia.