Craig Jelinek is the former chief executive officer of Costco Wholesale Corporation, having led the company from 2012 until his retirement at the end of 2023. With nearly four decades of service at one of America's most beloved retailers, Jelinek played a pivotal role in shaping Costco into the largest wholesale club in the United States.
Under his leadership, Costco’s annual sales soared to more than $230 billion — not including revenue from its robust membership program — cementing the company’s reputation for operational excellence, customer loyalty, and steady growth. Jelinek’s vision and dedication helped Costco maintain its unique culture of low prices, high-quality offerings, and strong employee satisfaction, consistently earning the trust of consumers and investors alike.
Today, Jelinek shares his insights on leadership, organizational culture, customer loyalty, and building sustainable growth, drawing from a career that exemplifies strategic vision and hands-on leadership at the highest levels of retail.
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