David Snyder

David Snyder is an international thought leader in Leadership, Performance Management, Customer Service, Sales and Business Psychology. He is also certified to build validated leadership assessment tools at the individual and organizational level. His books have been published in numerous languages worldwide, where he is highly regarded as an author and consultant in the field of leadership assessment and development.

David's clients have included RTI, one of the largest research organizations in the world, where he helped develop best practices in commercial work for RTI's Predictive Analytics team. His graduate studies at the Mind/Body Medical Institute of Harvard Medical School yielded published research findings on brain biology and emotional styles.

Through Snyder, Inc., David has built a diverse portfolio of subsidiaries. He is currently working with leading medical entrepreneurs nationwide to build integrated software solutions for coordinated patient care. Also, David is helping to develop software based platforms that allow businesses—for the first time—to analyze the emotional content of call center conversations and recruitment interviews. He is the author of two critically acclaimed business books, How To Mind Read Your Customers and How to Hire a Champion. How to Hire a Champion was named as an "outstanding work" and one of the best books available on building high performance teams by the Bloomberg Organization. He holds a graduate degree in psychology from Harvard and an undergraduate degree in English and Comparative Literature from the University of North Carolina at Chapel Hill.

He is also a playwright and composer, songwriter, jazz musician, and multi-instrumentalist.

Specialties: Two decades of experience Business Intelligence and Customer Response strategies, building high performing teams, creating competency models for high performing individuals and high performing organizations, process improvement, change management, establishing competency-based behavioral performance metrics, management development.