Jim Sullivan

Jim Sullivan, CEO and Founder of Sullivision.com, has accumulated over three decades of experience in the hospitality and retail industries, enhancing his reputation as a dynamic leader and innovator. He has worked with significant companies such as Walt Disney Company, Brinker International, Chipotle, Panera Bread, McDonald's, and Starbucks. Renowned for his expertise in crafting successful leadership, sales, marketing, and customer service programs, Sullivan focuses on achieving customized results that reflect each company's goals, culture, and mission.

Sullivan is the author of several influential books, including the best-seller "MultiUnit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams" and "Fundamentals: 9 Ways to Be Brilliant at the Basics," which have collectively sold over 400,000 copies globally. His training materials, including DVDs like "Jumpstart! The Art of Effective Pre-Shift Meetings" and "The Shift," are utilized in over 30,000 companies worldwide. His work extends to academia as a visiting professor at respected institutions such as Penn State University, Purdue, the University of Delaware, Cal Poly, and the Culinary Institute of America.

Sullivan's insights and methodologies are regularly featured across major media platforms including CNN, NBC, ABC, Fox News, BBC, and the Food Network, and in prominent publications like the Wall Street Journal, The New York Times, USA Today, Fast Company, and Nation's Restaurant News. An influential columnist, his perspectives enrich the industry discourse, particularly in areas such as leadership, performance, and profitability. With a reach extending to over 750,000 professionals through his books, columns, and presentations, Sullivan continues to be a pivotal figure in shaping the operational excellence and leadership strategies in the global foodservice and retail sectors.