John G. Miller

John G. Miller is the author of "QBQ! The Question Behind the Question," "Flipping the Switch: Unleash the Power of Personal Accountability," "Outstanding! 47 Ways to Make Your Organization Exceptional," and co-author of "Parenting the QBQ Way" with his wife Karen Miller. He is also the founder of QBQ, Inc., an organizational development firm based in Denver, Colorado, dedicated to helping organizations make personal accountability a core value.

"QBQ! The Question Behind the Question" is a method of leadership thinking enabling all to choose the path to Personal Accountability, which Miller believes is clearly the high road. He specializes in Personal Accountability and has developed a keynote presentation on this topic as well as others, including "Flipping the Switch… Living the QBQ!" and "Outstanding!… 47 Ways to Make Your Organization Exceptional." These presentations provide practical ideas for individuals and teams to become exceptional by emphasizing principles such as learning, ownership, creativity, service, and trust.

Miller travels nationally to serve major organizations as a keynote speaker. His clients include AmEx, Oracle, Novartis Pharmaceutical, Kraft Foods, Philip Morris, Verizon Wireless, Wells Fargo, Merck Pharmaceutical, American Express Financial Advisors, Farmers Insurance, Mass Mutual, ProStaff, Cargill, National Feed Association, and Home Depot. A 1980 graduate of Cornell University and originally from Ithaca, N.Y., Miller entered the training industry in 1986, focusing initially on leadership development programs. After nine years, he left to present on Personal Accountability, a theme that remains central to his work and teachings today.