Kathryn Fialkowski

Kathryn (Kate) Fialkowski has been a Transformational Leader around the world, in various disparate industries, and across business functions. In each she has successfully lead significant change initiatives. Her diversity of experience provides a rich repertoire of vignettes from which she demonstrates the necessity for, and possibilities of, change.

• Business Transformation: Examples: a 6 month business turnaround, 40% productivity improvement in customer service, 50% improvement in a consultative sales cycle.

• Globalization. Examples: learning a second language, negotiating in different countries, living abroad, globalization of a service organization, and diversity of a global nature.

• Individual Transformation. Examples: growing up in inner-city Philadelphia and moving to Paris, France, disability/civil rights activism, and grassroots change.

Whether change is individual, societal, or corporate, Kate personalizes how change can be positive, inclusive, and powerful.

Hands On Experience

Kate has held numerous executive positions in a myriad of top corporations. For example,

• Bank of America. SVP. Marketing Strategies Executive

• Hercules Incorporated Pinova Division President

• Partech International Venture Capital. VP, Global New Market Development

• UUNET Internet Services. VP Customer Services, EMEA

• General Electric. Information Services Division. Six Sigma Program Deployment Lead

Within each position, Kate lead significant successful transformation initiatives such as

• New Market/Product Development.Introduced three industry-changing products to market. For example, launched Internet industry's first service level guarantee. Lead industry for 2 years, stimulating continued growth despite new competition and maintained product price points, avoiding industry average 6% price loss due to commoditization.

• Division Start-Up, Shut Down, Turnaround. Maximized performance business divisions - through rapid start-up, shut down, and turnaround - performing each of these in as little as 6 months.

• Cash Management. Achieved $46MM cash contribution due to corporate- wide 10 day reduction in DSI DSO.

• Business Transformation Program Deployment. Lead 3 deployments of Six Sigma including the original GE deployment (achieved MBB certification). Experience in Manufacturing and Transactional Six Sigma including GE CAP, SEI CMM, PMI, and Lean. Developed and delivered curriculum in US, Mexico, China, Australia, and throughout Western Europe.

Authentic and Personal

Whether talking about the latest leadership dilemmas, technology trends, management theories, or change methodologies, Kate speaks about realities, practicalities, and in terms of "can do." She delivers highly authentic and personal experiences suitable for the executive suite as well as the water cooler.

Collaborate with Kate

"Transformation" is about taking action and building momentum. Contact Kate to develop a unique event that ignites your audience to start the journey. Follow-up consulting is available to engage your audience in follow-through.