Kirk Weisler

Recognized internationally for his demystifying approach to effective team and culture building, keynote speaker and chief morale officer Kirk Weisler speaks to information technology (IT) and support professionals around the world on how to grow themselves, their people and create an outrageously cool culture in the process.

In the low-morale, low-pay, high-turnover world of outsourced call centers, with their churn-and-burn approach to people management, an industry that routinely averages 150-200 percent annual attrition, a young man who believed that "work, all work, could matter" created his own title, started a revolution and began to make real his vision of what culture building could do to make a difference. It was in this world, that, with a made-up title and no budget or formal authority, Kirk would begin his personal cultural revolution to "make work matter and to make culture count."

He created an excellent leadership training program for managers, drove the development of a full-scale corporate university with a two-year curriculum, contributed heavily to the creation of more than 700 jobs, developed an industry-leading employee recognition program and built an award-winning customer service quality program. His role as chief morale officer contributed to an attrition rate that was five times less than the industry norm and a 97 percent referral rate for new hires.

The measurable results of Kirk's efforts and the curiosity of his chief morale officer title got him invited to share his philosophy and story at a national gathering of contact center and IT professionals five years ago. Since that day, Kirk has been continually invited to share his evangelical message to corporate audiences around the world - encouraging, inspiring and inviting them to create the culture they want, take ownership of their environment and to stop having a "job" and start having a life! He is an expert on creating culture, change, community and connections in the workplace and, considering how vital the culture issue is to the help desk and IT support community Kirk's message is one that any organization seeking higher levels of employee involvement, engagement and commitment will want to hear. His passionate and evangelical delivery on culture building and creating community are needed more now than perhaps any other time in the history of corporate America.