Lucille Ossai

Lucille Ossai is an international award-winning communications trainer, coach, advisor, keynote speaker, and multi-award-winning blogger.

Lucille holds an MSc from the London School of Economics and a bachelor's degree from the University of Leicester (UK).

Her training company, Rethinking Business Communications Limited, offers coaching, training, and advisory services on nonverbal communication, public speaking, interpersonal communication, leadership communication, and business writing. She works with professionals, executives, entrepreneurs, and leaders to amplify their influence, accelerate careers, and boost business results. Lucille applies her significant experience facilitating highly rated lectures and executive seminars at the prestigious, FT-ranked Lagos Business School. Her clients include World Commerce & Contracting, the Nigeria Stock Exchange, Nestlé Nigeria, the Society of Petroleum Engineers (Lagos Chapter), and Ischus Consulting.

Lucille’s business communications blueprint, 'Influence and Thrive', educates, challenges, and empowers. It's backed by research, relatable scenarios, and interviews. It also unveils her original constructs, including the 'ABF Formula', the six-component 'Flexible Communication Strategy', and the 'Three Rules of Business Writing'.

Her expertise is globally recognised. In 2024, Global Gurus, the prestigious research organisation, ranked Lucille Ossai, the only African to be featured, as the #8 communication professional in the world. In 2023, the International Association of Top Professionals (New York, USA) named Lucille Ossai the ‘Top Communications Trainer of the Year 2023’ for her commitment to the industry.

Her alma maters have lauded Ms Ossai’s work. In 2021, the University of Leicester featured Lucille’s book and highlighted her work in their alumni #CitizensOfChange initiative. In May 2020, the London School of Economics & Political Science named her ‘Alum of the Month‘ for her profile and impact.

For over a decade, she has provided deep insights and practical techniques on effective communication in her multi-award-winning Rethinking Business Communications Blog. Since 2017, it has been the only African-based website to rank among the top 30 in Feedspot’s authoritative list of communication blogs.

Lucille Ossai’s thought leadership is also lauded. She’s profiled on Thinkers360, and the Case Centre (UK) has featured her technical note on business writing. Furthermore, her articles have appeared on renowned platforms, including BizCatalyst 360, Enterprising Africa, and BusinessDay Nigeria. She also regularly shares her knowledge of business communication on international podcasts, interviews, and virtual events.

When this bestselling author doesn’t obsess about effective communication, she watches television to unwind. A huge fan of detective programmes, she fancies herself an expert in identifying the culprits. She also enjoys watching thrillers, (meaningful) action flicks, and dramas.