Rob Jolles

Rob Jolles is a prolific author who has written several best-selling books, including the newly revised bestseller, "Customer Centered Selling," (Simon & Schuster). Additionally, he authored "How to Change Minds: The Art of Influence without Manipulation," focusing on influencing others through trust and connection rather than manipulation. He is also one of the nation's most sought-after speakers on persuasion, sales training, and effective communication. Jolles successfully sold for and managed training programs at two of the most respected sales institutions — New York Life and Xerox Corporation. Instrumental in creating, delivering, and managing Xerox Corporation's highly touted customer sales training programs, Jolles personally trained every Xerox instructor for ten years, drawing on his extensive background to deliver content-driven, humorous, and motivational speeches.

His Xerox-based system teaches audiences repeatable, predictable sales techniques that create trust and urgency, essential for selling in the new world economy. Jolles also focuses on the art of presenting and selling messages to groups, crucial in settings like webinars and boardrooms, emphasizing the importance of proper delivery to achieve potential staggering results and avoid wasting time and opportunities.

President of Jolles Associates, Inc., Jolles’ client list reads like a Who's Who of Fortune 500 companies, including Toyota, Disney, NASA, Nortel, Universities, and over 50 financial institutions. He lives in Great Falls, Virginia and frequently travels from this base for speaking engagements across the globe.

"Rob is, without doubt, the most engaging, animated, and stimulating presenter we have worked with. He not only trains an effective process that can be easily duplicated, he motivates as well. His workshops are a well-balanced blend of activity, role-play and multi-media presentations, making for lessons that truly change behavior. Years after consultants have 'graduated' from the class, I continue to get correspondence with testimonials to Rob's lasting impact on their business." — Carolyn Augustine, Wells Fargo