Robert Stephens

With $200, a bicycle, and a subsequent collaboration with Best Buy, Robert Stephens transformed the small, cryptic world of tech support and made it glamorous and accessible when he founded The Geek Squad in 1994. Known for his engaging presentations that stimulate creativity and innovation, Stephens captivates audiences with his perspectives on advancing technology, smart marketing, thoughtful business strategy, and what he thinks is the next "big thing."

In 1990, Stephens left the Art Institute of Chicago to pursue his passion for all things technical and a degree in computer science at the University of Minnesota. As a student, he landed a job fixing computers at the Human Factors Research Laboratory and within three years, rose to head engineer. In 1994, he started a computer consulting business called The Geek Squad, which he grew until 2002, when he sold it to Best Buy. Since then, The Geek Squad has become the world's preeminent tech support service, with over 20,000 global agents, with Stephens' story featured by leading media outlets, including CNN, Newsweek, Fast Company, The Wall Street Journal, and Rolling Stone. Stephens served as the CTO for Best Buy until 2012.

The author of "The Geek Squad Guide to Solving Any Computer Glitch," Stephens was applauded for creating a manual using plain language, demystifying the most commonly used hardware and software, including quick fixes to common glitches and smart maintenance advice. Additionally, he is currently involved in a new venture, Assist, which aims to revolutionize business-consumer interactions across various industries. His speaking topics include branding, entrepreneurship, marketing, social media, technology, artificial intelligence, and blockchain, offering powerful content and accessibility in explaining major trends.