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Teri Yanovitch

Customer Service Expert, Author, Former Disney Institute Speaker

Teri Yanovitch
Travels From Travels From:
Florida, USA
Speaking Fee Speaking Fee:
Live Event: $5,000 - $10,000
Virtual Event: Please Contact
More Fee Info
Categories Categories:
Categories Categories:
Business, Customer Experience, Leadership
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Teri Yanovitch Biography

Teri Yanovitch is a dynamic and insightful speaker with over three decades of experience in the field of customer service. Her powerful combination of customer service expertise and real-world quality management helps her move organizations from the status quo of "business as usual" to creating a culture of excellence. She is recognized for her ability to engage and hold the attention of large audiences, as evidenced by her impactful presentations at various conferences and events, like GMAC’s annual conference and the ABC Leadership Forum in Vancouver.

Teri honed her skills with the best of the best. As a former Disney Institute keynote speaker and seminar leader, she shared the best practices developed by the Walt Disney Company with global organizations. Additionally, she implemented cultural change with Fortune 500 companies for more than a decade as an executive with Philip Crosby Associates, the company that revolutionized total quality management. In 1999, Teri became one of the first consultants to merge best practices in customer service and quality management into a comprehensive system for designing and implementing world-class service on every level. She is also the author of "Unleashing Excellence - The Complete Guide to Ultimate Customer Service," which serves as a guidebook for leaders looking to foster service excellence and quality.

Much of what Teri has learned is now available in her book "Unleashing Excellence - The Complete Guide to Ultimate Customer Service." This book serves as a guidebook to leaders of organizations that are looking to create a culture of service excellence and quality. She is also the co-author of "Retain or Retrain - How to Keep the Best Ones from Leaving." Teri has helped many diverse organizations such as Johnson & Johnson, Fiserv Technologies, AAA, Rollins College, Scania Trucks, Ernst & Young, Nyack Hospital, Florida's Turnpike Enterprise, First Financial, Humana, and America's Blood Centers apply the best practices of continuous improvement in both quality and service to achieve their goals.

Teri began her career as a regional trainer with the Hertz Corporation. Today, she continues to work as a speaker, trainer, and consultant, helping organizations dedicated to delivering on their promise and developing customer loyalty. Her keynote presentations, including "The Magic of the 'Pixie Dust' – Customer Service, A Way of Life for Disney" and "Unleashing Excellence: How to Deliver World-Class Service," are well-received for providing tools and techniques that elevate customer service levels and integrate service excellence into organizational culture.

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Teri Yanovitch Videos

  • Customer Service
    Customer Service
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FAQs on booking Teri Yanovitch

  • How do I book Teri Yanovitch to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Teri Yanovitch for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Teri Yanovitch, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Teri Yanovitch or any other speaker of your choice.

  • What are the speaker fees for Teri Yanovitch

    Speaking fees for Teri Yanovitch, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Teri Yanovitch are for live events and for virtual events. For the most current speaking fee to hire Teri Yanovitch, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Teri Yanovitch speak about?

    Teri Yanovitch is a keynote speaker and industry expert whose speaking topics include Business, Customer Experience, Leadership.

  • Where does Teri Yanovitch travel from?

    Teri Yanovitch generally travels from Florida, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.

  • Who is Teri Yanovitch’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Teri Yanovitch for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Teri Yanovitch for your next private or corporate function.

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Teri Yanovitch is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Teri Yanovitch for your event is $5,000 - $10,000. Teri Yanovitch generally travels from FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Christi Tasker, Gillian Muessig, Sharon Schweitzer, Olivia Fox Cabane and Laura Stack. Contact All American Speakers for ratings, reviews, videos and information on scheduling Teri Yanovitch for an upcoming live or virtual event.

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