Speaker profile last updated by AAE Talent Team on 04/17/2024.
Millennials and Gen Z (under the age of 19) has brought unique workforce opportunities. They expect to “feel” heard and want a spot at the table. They expect to be mentored and recognized. At Nick’s Pizza & Pubs restaurants, millennials lead the way – not only do they represent more than 70% of the workforce, they are great leaders and strongly contribute to the bottom line. Nick’s operates a “Business as a School” with processes based on company purpose and values for hiring, onboarding/training, feedback, recognition and more. Come and learn how you too can successfully integrate millennials into your workforce.
As a result of participating in this program, participants will be able to:
Perfect Audience: Entrepreneurs, retailers, business owners, corporate leaders who believe in their people and want to learn how to rally their team to achieve more innovation and better fiscal performance.
Program Format: 45 • 75 minute keynote. (For something different, please note that Nick does offer a full day customized University program that includes sessions with his leadership team and time in his restaurants.)
Today’s ever-changing business environment requires a new type of leader to be more effective in the way we communicate and develop our people. In this session, be inspired to shift from the dated command-and-control style of leadership and join the Trust and Track Leadership™ movement. The restaurant industry is known for having 150-200 percent employee turnover rates. With almost 200 team members, Nick’s Pizza & Pub maintains less than a 25 percent turnover annually. How can that be? Being a Trust and Track Leader means operating in an environment of trust and having the ability to lead company culture, not just tell people what to do. Using real life experiences, Nick shares how to create a meaningful place to work where leaders are coaches that build and inspire their team.
As a result of participating in this program, participants will be able to:
Perfect Audience: Entrepreneurs, business owners, association or corporate leaders who believe in their people and want to learn how to inspire their team to achieve more innovation and better fiscal performance.
Program Format: 45 • 75 minute keynote. (For something different, please note that Nick does offer a full day customized University program that includes sessions with his leadership team and time in his restaurants.)
Have you ever tipped your server a $1000 for a $35 restaurant bill? At Nick’s Pizza and Pub restaurants this has happened four times. Nick Sarillo’s compelling and surreal “It’s A Wonderful Life” story about an everyday business that was able to rally and unite an entire community serves as a great example of how clearly defining your company’s purpose and values can create a world-class culture of customer service in any organization and any industry. Enhancing customer service starts with turning your employees into leaders rather than followers. At Nick’s, the word “customer” is actually not part of the language; instead the goal is to create meaningful “guests” relationships and experiences that go beyond a single monetary transaction. Similarly, Nick’s does not have a “staff” hired to perform mind-numbing tasks. Instead Nick’s dynamic “team” of leaders work together as a dedicated family, utilizing their purpose and set of values to find solutions on their own. In this session, gain Nick’s real-life examples of how to set your team up for success and provide “Unforgettable Guest Experiences.”
After attending this session, attendees will:
Perfect Audience: Entrepreneurs, retailers, business owners, association or corporate leaders who want to build a culture of world class customer service by engaging their team members in company results. Retailers and companies looking to provide customer service training for their employees.
Program Format: 45 • 60 minute Keynote to a 75 – 90 minute workshop.
Nick Sarillo is a keynote speaker and industry expert who speaks on a wide range of topics such as Millennials and GenZ CAN Be the Best Leaders: How to Benefit From Your Youngest Employees, Trust & Track Leadership™: A Proven Method For Achieving Purpose And Profitability and Customer Loyalty: A Family Recipe For Success. The estimated speaking fee range to book Nick Sarillo for your event is $10,000 - $20,000. Nick Sarillo generally travels from Chicago, IL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Bill Rancic, Paul Orfalea, David Goldsmith, Sam Geist and Barbara Corcoran. Contact All American Speakers for ratings, reviews, videos and information on scheduling Nick Sarillo for an upcoming live or virtual event.
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