Stephen Frost

Diversity & Inclusion Expert, Former LOCOG Head, Author

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London, UK
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Stephen Frost Biography

Stephen Frost is a globally recognized expert in diversity, inclusion, and leadership. From 2007 to 2012, he designed, led, and implemented the inclusion programs for the London Olympic and Paralympic Games as the Head of Diversity and Inclusion for the London Organizing Committee (LOCOG). In this capacity, he managed 22 programs that impacted a workforce of 200,000, oversaw a $2 billion procurement budget, and coordinated inclusivity across 134 venues. His team's initiatives included an 11 million ticket program focusing on accessibility and inclusivity, which set new benchmarks in supplier diversity. LOCOG was notably the first organization in the UK to achieve the Diversity Works for London Gold Standard and the Advanced Level of the Equality Standard for Sport.

From 2004 to 2007, Frost established and led the workplace team at Stonewall, Europe's largest LGBT equality organization. Here, he significantly expanded the Diversity Champions program and launched the UK's first lesbian and gay recruitment guide. He also developed the LGBT Leadership Program and introduced the Workplace Equality Index, which has become a reference standard for numerous leading UK and global employers.

Frost began his career in advertising, concentrating on disability and age awareness campaigns, and has worked in consultancy and communications across various countries including the USA, Greece, Tanzania, China, and Brazil. He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard. Frost has been recognized with several awards, including the 2010 Peter Robertson Award for Equality and Diversity Champions. He was named one of the top 100 influential LGBT people in the UK in 2014 and is a Young Global Leader with the World Economic Forum.

He currently teaches Inclusive Leadership at Harvard Business School and Sciences Po. In addition to his academic roles, he serves as an expert advisor to entities such as the British Government, The White House, and KPMG's Diversity and Inclusion Program. Frost is also the Principal of Frost Included, a consultancy that assists organizations in embedding inclusive leadership into their decision-making processes.

Stephen Frost is the author of several influential books on diversity and inclusion. His works include "The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies" (Kogan Page, 2014), "Inclusive Talent Management: How Business Can Thrive in an Age of Diversity" (Kogan Page, 2016), and "Building an Inclusive Organization: Leveraging the Power of Your Diverse Workforce" (Kogan Page, February 2019). Through his writings and keynote speeches, such as "Diversity to a Deadline" which detailed his experiences with the London Olympics, Frost continues to shape discussions on global leadership and workplace inclusion.

Stephen Frost Speaking Topics

  • Authentic LGBT Leadership: The Importance of Being You

    As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client. Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job.

    However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization.

    Intended Audience: Members of LGBT Employee Resource Groups or Affinity Groups as well as diversity councils.

  • Inclusive Leadership: How to Develop an Inclusive Mindset and Behavior for Business and Personal Success

    There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity. That is fundamentally an unsustainable position to be in. Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment. Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.

    Stephen reframes the business case for diversity and then shows how it is in all leaders interests (whomever we may be) to embrace difference. With reference to in-groups and out-groups in addition to self and role, audience members are guaranteed to have an a-ha moment in terms of why they should lead inclusively. They’ll leave this session equipped to take business goals, customer loyalty, and their career to the next level.

    Intended Audience: Senior leaders and executives – especially those skeptical about the results of diversity and inclusion.

  • Diversity to a Deadline: How London Created Everyone’s 2012 Olympics

    The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 person workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. Stephen shares how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.

    Intended Audience: All leaders – including those specifically responsible for diversity and inclusion.

  • The Business Case for Diversity: Reframing an Old Debate for a Future of Real Inclusion

    Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.

    Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion!

    Intended Audience: Chief Diversity Officers and Human Resource department leaders.

Stephen Frost Videos

  • Alcon Speech
  • Stephen Frost, Former Head of Diversity & Inclusion, London 2012 ...

Stephen Frost Books

  • The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies
    The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies

FAQs on booking Stephen Frost

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  • What topics does Stephen Frost speak about?

    Stephen Frost is a keynote speaker and industry expert whose speaking topics include Business, Culture, Customer Experience, DEI, Diversity & Inclusion, Human Resources, Leadership, LGBTQ.
  • Where does Stephen Frost travel from?

    Stephen Frost generally travels from London, UK, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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Stephen Frost is a keynote speaker and industry expert who speaks on a wide range of topics such as Authentic LGBT Leadership: The Importance of Being You, Inclusive Leadership: How to Develop an Inclusive Mindset and Behavior for Business and Personal Success, Diversity to a Deadline: How London Created Everyone’s 2012 Olympics and The Business Case for Diversity: Reframing an Old Debate for a Future of Real Inclusion. The estimated speaking fee range to book Stephen Frost for your event is $10,000 - $20,000. Stephen Frost generally travels from LondonUK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Redia Anderson, Desi Williamson, Sheryl Swoopes, Neal Petersen and Paul Orfalea. Contact All American Speakers for ratings, reviews, videos and information on scheduling Stephen Frost for an upcoming live or virtual event.

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