Speaker profile last updated by AAE Talent Team on 03/27/2024.
Politics is often described as “how the policy gets done.” But how the policy gets implemented – its delivery – is a whole different kettle of fish. Elites think in terms of policy, but the rest of the country knows about delivery. We know about it because it’s the fabric of our daily lives. When what government delivers disappoints or, worse, frightens or insults us, it shapes who we are as citizens, whether left or right. Improving our ability to deliver not only serves both parties, but it also strengthens our democracy.
When healthcare.gov first launched, with millions enrolling, it served a total of eight users on its first day. But by the end of the first enrollment period, the site had helped even more people than had been planned before its disastrous launch. And when the agency responsible for the site took on its next big project, it was on time, dramatically under budget, and so easy to use that their clients, used to constant frustration, wondered if they landed on the wrong website. That punch to the face turned into a dramatic transformation. How can you turn adversity into resilience?
Longstanding fights over big government vs. small government are getting our country nowhere. We can have a government that’s less burdensome on businesses and the public and gets better social outcomes, and the key isn’t necessarily more money. It’s recognizing that what operates our government today is a mess of policy, process, and technology that has accrued over time without ever being designed to do what we need it to. Redesigning the machinery of public services is a choice we can and should make. What does that look like, and how do we make it happen?
Jennifer Pahlka is a keynote speaker and industry expert who speaks on a wide range of topics such as Policy Divides; Delivery Unites, Everyone Has a Plan Until They Get Punched in the Face and Are We Starving Government By Design? Or Starving It of Design?. The estimated speaking fee range to book Jennifer Pahlka for your event is $30,000 - $50,000. Jennifer Pahlka generally travels from Washington, DC, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Padmasree Warrior, Megan Smith, Dr. Rumman Chowdhury, Joanna Peña-Bickley and Ayanna Howard. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jennifer Pahlka for an upcoming live or virtual event.
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