Brittany Hodak

Disruptive Marketing, Branding & Customer Experience Expert; Award-Winning Co-Founder of The Superfans Company

Travels From Travels From:
Franklin, TN, USA
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Brittany Hodak Biography

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” for creating and retaining superfans. An accomplished speaker, she has been invited to speak to audiences and organizations across the world, including American Express, WeWork, Compassion International, Sony Music, Inc., and the United Nations, just to name a few.

She is a Guinness World Record Holder who's been named to Advertising Age’s 40 Under 40 list, Inc.’s 30 Under 30 list, and Billboard’s 30 Under 30 list. She was awarded the distinction of Most Disruptive Marketing Entrepreneur at the Empact Awards at the United Nations. Hodak has published more than 350 thought-leadership articles for various national media, including regular columns for Forbes, Adweek, and Success. She has also been featured on shows for ABC, CBS, FOX, NBC, CNBC, Bloomberg, Fox News, and more.

Hodak is the co-founder of The Superfan Company, a multimillion-dollar fan-engagement agency that has created successful campaigns and products for globally known brands, including Walmart, Disney, Amazon, Luke Bryan, Katy Perry, the Boston Red Sox, and many more. In 2015, she was offered deals from four of the five Sharks on ABC’s "Shark Tank" at a valuation of more than $4 million.

She is a summa cum laude graduate with a B.A. in communications from the University of Central Arkansas, and she holds an M.S. in marketing from CUNY Baruch’s Zicklin School of Business. She has been studying, researching, and writing about the phenomenon of fandom for nearly two decades … and even longer, if you count her years as a radio station mascot, which she considers the “front lines” of fandom research!

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Speaker profile last updated by AAE Talent Team on 04/05/2024.

Brittany Hodak Speaking Topics

  • CREATING SUPERFANS: How To Turn Your Customers Into Enthusiastic Advocates

    We're living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty. That’s more than brand and price combined.

    Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department. Everyone has the power to create superfans: loyal, enthusiastic customer advocates.

    In this program, Brittany teaches them how. She shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans. Go from commodity provider to category of one in the minds of your prospects in customers.

    After Brittany's keynote, your audience will:

    • Look for opportunities to Create Superfans in every customer and colleague interaction

    • Internalize the importance of the Experience Economy and what it means for the future of business

    • Adopt a results-oriented attitude to exceeding customer expectations

    • Actively seek out new opportunities to vanquish customer apathy

    • Understand why the best marketing doesn’t cost anything

    • Prioritize long term customer relationships over short-term metrics and goals

    This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-word situations.

    Brittany’s signature keynote, Creating Superfans, can be customized to meet the needs of any audience. Because every employee at a company is in the Experience Department, Brittany has created programs (both as keynotes and workshops) to superserve team members in all parts of an organization. All programs include a FREE digital playbook for every attendee.

  • FANS, NOT FOLLOWERS

    There’s only one metric that matters on social media: Are your efforts converting followers into superfans? This program breaks down the metrics and strategies that really matter to help create alignment around the ever-changing environment of social apps.

    Perfect for: Marketers, Salespeople, Entrepreneurs

  • FROM COMMODITY TO CATEGORY OF ONE

    Don’t just make a sale; create a customer for life. This program is geared towards salespeople and entrepreneurs and uses the SUPERFANS System as a framework for boost reputation, referrals, and revenue, all while building a SUPER Brand that stands the test of time.

    Perfect for: Executives, Sales leaders, Salespeople, Entrepreneurs

  • DREAM TEAMS: CREATING SUPERFAN EMPLOYEES

    Just as Customer Experience (CX) is the new battlefield for winning and keeping customers, Employee Experience (EX), is the new battlefield for attracting and retaining rockstar employees. This program gives leaders all the tools they need to turn employees into superfans.

    Perfect for: Managers, HR Leaders, Entrepreneurs

Brittany Hodak Videos

  • Brittany Hodak Speaking Reel
  • Interview with Marketing Guru Brittany Hodak
  • How to Create Super Fans with Brittany Hodak
    Brittany Hodak is the keynote speaker at next month Engage Marketing event by HousingWire. Brittany is also Co-Founder of The Superfan ...

Brittany Hodak Books

  • Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
    Creating Superfans: How To Turn Your Customers Into Lifelong Advocates

FAQs on booking Brittany Hodak

  • How do I book Brittany Hodak to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Brittany Hodak for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Brittany Hodak, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Brittany Hodak or any other speaker of your choice.
  • What are the speaker fees for Brittany Hodak

    Speaking fees for Brittany Hodak, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Brittany Hodak are for live events and for virtual events. For the most current speaking fee to hire Brittany Hodak, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Brittany Hodak speak about?

    Brittany Hodak is a keynote speaker and industry expert whose speaking topics include Beauty, Business, Consulting, Entertainers, Entertainment, Entrepreneurship, Executive Leadership, Fashion, Leadership, Marketing, Social Media, Virtual, Women in Business.
  • Where does Brittany Hodak travel from?

    Brittany Hodak generally travels from Franklin, TN, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like Brittany Hodak for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Brittany Hodak for your next private or corporate function.
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Brittany Hodak is a keynote speaker and industry expert who speaks on a wide range of topics such as CREATING SUPERFANS: How To Turn Your Customers Into Enthusiastic Advocates, FANS, NOT FOLLOWERS, FROM COMMODITY TO CATEGORY OF ONE and DREAM TEAMS: CREATING SUPERFAN EMPLOYEES. The estimated speaking fee range to book Brittany Hodak for your event is $20,000 - $30,000. Brittany Hodak generally travels from Franklin, TN, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Lori Cheek, Libby Gill, Shavone Charles, Amy Jo Martin and Alexandra Wilkis Wilson. Contact All American Speakers for ratings, reviews, videos and information on scheduling Brittany Hodak for an upcoming live or virtual event.

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