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Tim Kirkland

Business Growth Expert, Hospitality Industry Authority, Best-Selling Author

Tim Kirkland
Travels From Travels From:
Denver, CO, USA
Speaking Fee Speaking Fee:
Live Event: $20,000 - $30,000
Virtual Event: Please Contact
More Fee Info
Categories Categories:
Categories Categories:
Customer Experience, Food & Beverage, Hospitality, Marketing, Motivational, Overcoming Adversity
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Tim Kirkland Biography

Tim Kirkland is recognized as an authority in business growth with over three decades of experience in the hospitality industry. He is the CEO of Renegade Hospitality Group, which provides professional advisory services to industries such as hotels, restaurants, retail, and customer service.

His best-selling books, "The Renegade Server" and "COACH," are instrumental across more than 15,000 locations globally, including industries beyond hospitality, such as universities and various customer service sectors. Notably, his materials are used by leading brands like Applebee’s, Subway, Buffalo Wild Wings, Marriott, and Coca-Cola to enhance team performance and engagement.

Kirkland has held leadership roles in training, operations, and marketing across various reputable restaurant brands during his career, earning recognition as an award-winning operator and successful entrepreneur. His keynotes and workshops, attended by over 20,000 individuals annually, cover essential topics such as leadership, customer service, marketing, and team engagement & retention. He also addresses the art of leadership development, a focus during his time at Harvard Kennedy School.

Furthermore, Kirkland offers specialized presentations like "COACH," which concentrates on leadership competencies and team performance enhancements, and "CULTIVATE," which provides strategies for recruiting and retaining top talent with a focus on generational differences. His session "THE RENEGADE SERVER" delivers innovative strategies for food service businesses, helping them stand out and improve customer experiences. Additionally, Kirkland provides insights on modern marketing strategies in his session "Mousetrap Marketing" and focuses on enhancing operational efficiency in his talk "EXECUTE."

Kirkland continues to tailor his presentations to the needs of an array of audiences, ensuring relevance and actionable insights in each session or seminar.

Contact a speaker booking agent to check availability on Tim Kirkland and other top speakers and celebrities.

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Speaker profile last updated by AAE Talent Team on 01/02/2024.

Tim Kirkland Speaking Topics

  • Cultivate: Recruiting, Engaging and Retaining Superior Teams

  • Layers of Loyalty

    How to Create Raving Regulars and Make Them Return Soon and Often In these highly competitive times, it is more important than ever not only to attract new customers, but to hold on to and drive loyalty and frequency among those you already have. While first-time, ‘trial’ visits can be driven by anything from advertising to location, there are certain effective, tested tools and tactics that can be used to encourage customers to return to your business soon and often and forsake your competition. Attendees will learn how to connect in a way that creates value for the customer and forges a strong bond to your brand… effectively turning customers into evangelists along the way. Ideal for managers, owners and franchisees looking for ways to develop high-value, regular customers in their business.

  • COACH: The 5 Behavioral Leadership Techniques for Building, Developing and Retaining Better Teams

    The most dangerous myth in business is that great leaders are born; that there is some innate, intangible quality to leadership. You either have it, or you don’t. In reality, quite the opposite is true. All members of a team possess the potential for leadership, in that leadership is an activity practiced by all, not simply a role granted to one. Leaders are made, not born, and truly great organizations prioritize the obligation to make them.

    The quality and ability of managers in an organization are the most critical influencers of not just the “dollars-and-cents” performance of the business, but of the Customer Experience itself…and therefore the long-term success of the brand. The Team is where the company meets the customer. They handle every product and connect with each customer. There’s no such thing as a bad team in a great business (or vice versa). And there’s no such thing as a terrific team with an average Coach.

    The COACH program focuses not just on the technical operational proficiencies that make good managers, but on the connective, developmental, and adaptive skills that build great Coaches. It focuses not just on the systems that deliver predictable service outcomes, but on adaptive leadership approaches that allow teams to evolve, improve, and craft unique, intricately customized Customer Experiences.

    In this entertaining and informative session, best-selling author Tim Kirkland will discuss how to turn good ‘technical’ Managers into highly effective Leaders and Coaches. He details the philosophies from his best-selling book, and delivers immediately useable ‘next steps’ for attendees.

  • The Renegae Server: Uncommon Strategies for Making Money in 21st Century Food Service

    Over the past several years, the number and variety of restaurants in North America has exploded. As a result, the average guest dines out up to 3 times more often than they did just a few years ago. This huge increase in dining occasions has caused some service to become homogenized. In many cases, the dining experience has become a routine process.

    Tim Kirkland’s acclaimed best-seller, The Renegade Server, helps restaurants and service teams stand out among the growing competition by turning dining back into an experience. Tim uses uncommon insights to identify and debunk outdated ideas regarding tips (no longer stands for “To Insure Prompt Service!”) and salesmanship (the up-sell is dead?!) and replaces them with fresh, immediately usable techniques for increasing tips by driving sales, creating devoted regulars, and and aligning the interests of the server, the Guest, and the restaurant.

    The Renegade Restaurant presentation will focus on ways to engage your front-line teams and enlist them in the crucial tasks of growing sales, developing loyal regulars and creating genuine, personal and repeatable connections and dining experiences for your Guests.

Tim Kirkland Videos

  • Waitstaff Tips From Renegade Server Author Tim Kirkland | Making ...
    Waitstaff Tips From Renegade Server Author Tim Kirkland | Making ...
    Tim Kirkland, restaurant guru and best selling author of the Renegade Server, and Waiter Wallet inventor Jonathan Schneider discuss how to ...
  • The Airline Story - YouTube
    The Airline Story - YouTube
    In this valuable and enlightening portion of his popular seminar series based on the best-selling book, ""The Renegade Server," Tim Kirkland ...
  • Tim Kirkland Demo Reel
    Tim Kirkland Demo Reel
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FAQs on booking Tim Kirkland

  • How do I book Tim Kirkland to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Tim Kirkland for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Tim Kirkland, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Tim Kirkland or any other speaker of your choice.

  • What are the speaker fees for Tim Kirkland

    Speaking fees for Tim Kirkland, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Tim Kirkland are for live events and for virtual events. For the most current speaking fee to hire Tim Kirkland, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Tim Kirkland speak about?

    Tim Kirkland is a keynote speaker and industry expert whose speaking topics include Customer Experience, Food & Beverage, Hospitality, Marketing, Motivational, Overcoming Adversity.

  • Where does Tim Kirkland travel from?

    Tim Kirkland generally travels from Denver, CO, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.

  • Who is Tim Kirkland’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Tim Kirkland for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Tim Kirkland for your next private or corporate function.

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Tim Kirkland is a keynote speaker and industry expert who speaks on a wide range of topics such as Cultivate: Recruiting, Engaging and Retaining Superior Teams, Layers of Loyalty, COACH: The 5 Behavioral Leadership Techniques for Building, Developing and Retaining Better Teams and The Renegae Server: Uncommon Strategies for Making Money in 21st Century Food Service. The estimated speaking fee range to book Tim Kirkland for your event is $20,000 - $30,000. Tim Kirkland generally travels from Denver, CO, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Bill Skrapits, Mike Wittenstein, Micah Solomon, Shep Hyken and Gregory P. Smith. Contact All American Speakers for ratings, reviews, videos and information on scheduling Tim Kirkland for an upcoming live or virtual event.

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