Bruce Temkin

Experience Management Visionary, Keynote Speaker, Former Head of Qualtrics XM Institute & Co-Founder of CXPA.org

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Newton, MA, USA
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Bruce Temkin Biography

Bruce Temkin is an Experience Management (XM) visionary and is often referred to as the “Godfather of Customer Experience.” He is the Chief Humanity@Scale Officer at temkinsight. Humanity@Scale (H@S) is described as a movement to encourage the creation of mindsets and systems that propel the positive evolution of human engagement. Through his work with H@S, Temkin engages audiences around topics such as the evolution of humanity; AI and human engagement; and the future of experience management, customer experience, and employee experience.

Prior to temskinsight, he lead the Qualtrics XM Institute, which provides thought leadership and training to help organizations around the world master XM and is also building a global community of XM professionals who are radically changing the human experience. Prior to Qualtrics, he led Temkin Group, which provided research, advisory, and training that helped many of the world’s leading brands build customer loyalty by engaging the hearts and minds of their customers, employees, and partners.

He is also the co-founder and Chairman Emeritus of the Customer Experience Professionals Association. Prior to Temkin Group, he spent 12 years with Forrester Research during which time he led the company's B2B, financial services, eBusiness, and customer experience practices and was the most-read analyst for 13 consecutive quarters. Temkin has a mechanical engineering degree from Union College and a master’s in management from the MIT Sloan School of Management.

Bruce Temkin Videos

  • Unleashing the Power of Experience Management with Bruce Temkin
    It was an absolute pleasure to have Bruce Temkin one of the founders of customer experience and a leading figure in the field on the CX ...
  • End of Year Spotlight on Qualtrics--A Conversation with Bruce ...
    CXPA recently had a chance to sit down with Bruce Temkin CCXP Head of the XM Institute at Qualtrics to talk about key findings from 2021 ...
  • Bruce Temkin, Head of the XM Institute - Qualtrics
    Digital Enterprise Show is a unique platform, which bridges the gap between technology and business. It’s a place where the synergy between...

FAQs on booking Bruce Temkin

  • How do I book Bruce Temkin to speak at my event?

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  • What are the speaker fees for Bruce Temkin

    Speaking fees for Bruce Temkin, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Bruce Temkin are for live events and for virtual events. For the most current speaking fee to hire Bruce Temkin, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Bruce Temkin speak about?

    Bruce Temkin is a keynote speaker and industry expert whose speaking topics include Computer Science, Customer Experience, Marketing.
  • Where does Bruce Temkin travel from?

    Bruce Temkin generally travels from Newton, MA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like Bruce Temkin for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Bruce Temkin for your next private or corporate function.
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Bruce Temkin is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Bruce Temkin for your event is $20,000 - $30,000. Bruce Temkin generally travels from Newton, MA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Annette Franz, Adam Toporek, Flavio Martins, Dan Gingiss and Sarah Weise. Contact All American Speakers for ratings, reviews, videos and information on scheduling Bruce Temkin for an upcoming live or virtual event.

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