Speaker profile last updated by AAE Talent Team on 02/21/2024.
13th Century law set out to control bakers cheating their customers with undersized bread. The penalties for doing so became extremely draconian and the effect was that bakers were desperate to show they were not swindling • and took to giving 13 rolls when a customer asked for 12 (now known as a Baker’s Dozen). Jane helps the audience to consider ways they can delight and over-deliver to clients • ie, what are their Baker’s Dozen methods for customer retention? This can apply to staff retention too. Every communication counts and Jane will leave you inspired to treasure each person with whom you interconnect.
Memorable lessons from the teapot, strainer, sugar bowl and more • transferring the etiquette used in Afternoon Tea into the business environment to create a kinder, more productive and engaged workforce.
With engaged, happier teams, there’s staff retention, increased productivity, fewer sick days and a great atmosphere at work. Jane uses the metaphor of teatime manners to demonstrate easy yet memorable ways to create that ideal corporate culture and working environment.
Jane Malyon is a keynote speaker and industry expert who speaks on a wide range of topics such as One Lump or Two? How To Sweeten Any Deal, Time for Tea and The Etiquette of Business. The estimated speaking fee range to book Jane Malyon for your event is $20,000 - $30,000. Jane Malyon generally travels from UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Joseph Grenny, Adrian Gostick, Val Ries, Michael Angelo Costa and Joy Buolamwini. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jane Malyon for an upcoming live or virtual event.
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