Richard Mullender

Listening & Communication Expert, Author, Hostage Negotiator, United Nations Advisor

Travels From Travels From:
London, UK
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Richard Mullender Biography

After a 25-year career working in the London Metropolitan Police as a detective investigating serious crimes, Richard Mullender moved into hostage negotiation. He quickly worked his way up to become Lead Trainer at Scotland Yard’s world-renowned National Crisis and Negotiation Unit. As a hostage negotiator, Mullender built his career on elite listening techniques. Since retiring, he has adapted these techniques from the field and applied them to the corporate world, teaching invaluable communication skills to governmental organizations and leading multinationals alike.

Mullender brings a unique breadth and depth of experience, having designed and run courses all over the world, developing the negotiation skills of officers for organizations that include the Metropolitan Police, the United Nations, the FBI. In addition to extensive crisis negotiation field experience in the UK, Mullender was also deployed to Afghanistan and has been active across a wide range of international negotiation assignments. Mullender was part of the negotiation team that helped secure the successful release of three UN workers in Afghanistan in 2004.

Outside the world of policing, Mullender has delivered programs all over the world on elite listening techniques designed to help organizations understand their employees and clients alike on a deeper level. Mullender teaches people to listen as though their lives depended on it. His techniques, gleaned from a career in the field, help his clients understand how to access someone else’s mindset – an invaluable tool at any negotiating table. He has worked across a wide range of organizations including leading multinationals, investment banks, energy companies and universities.

Mullender is author of Communication Secrets of a Hostage Negotiator (2012) and been covered widely in the media including by the Financial Times and BBC Radio 4.

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Speaker profile last updated by AAE Talent Team on 05/29/2024.

Richard Mullender Videos

  • Listen Like a Hostage Negotiator with Richard Mullender
    Do we really know how to listen? In this episode, Richard Mullender speaks to Sina Haghighat about the importance of listening and the common...
  • Richard Mullender - Business Not As Usual
    Listening is one of the most important skills in life, not just in business. In this video, former hostage negotiator Richard Mullender shares his...
  • From The Other Side | Life Or Death In One Day with Richard Mullender
    As a hostage negotiator, he successfully negotiated the release of UN hostages from the infamous Taliban! He has talked people out of jumping from...

FAQs on booking Richard Mullender

  • How do I book Richard Mullender to speak at my event?

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  • What are the speaker fees for Richard Mullender

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  • What topics does Richard Mullender speak about?

    Richard Mullender is a keynote speaker and industry expert whose speaking topics include Authors, Communication, Customer Experience, Government, Journalism, Law, Mindset, Negotiation, Personal Growth.
  • Where does Richard Mullender travel from?

    Richard Mullender generally travels from London, UK, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Richard Mullender’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Richard Mullender for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Richard Mullender for your next private or corporate function.
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Richard Mullender is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Richard Mullender for your event is $10,000 - $20,000. Richard Mullender generally travels from LondonUK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Christopher Voss, Pamela Barnum M.P.A., J.D., Thomas Erikson, Sally Hogshead and Rene Deceuninck. Contact All American Speakers for ratings, reviews, videos and information on scheduling Richard Mullender for an upcoming live or virtual event.

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