Jim Knight

Jim Knight Speaking Topics

• LEADERSHIP THAT ROCKS

  How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven

  This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.

  Key Unique Concepts:

  • Producing a Virtuous Environment
  • Hiring & Retaining Rock Stars
  • Enhancing Employee Engagement
  • Amping Up Communication
  • Creating an Army of Promotable Giants
  • Guaranteeing Customer Obsession
  • Becoming Heart-Centered
  • Effectively Dealing with Change
  • Staying Resilient in Trying Times
  • Fostering Mentorship
  • Taking Personal Accountability

• CULTURE THAT ROCKS

  How to Amp Up Your Company's Culture and Deliver Sustainable Results

  This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

  Key Unique Concepts:

  • Defining Company Culture
  • Understanding Heritage vs. Culture
  • Identifying 3C Rock Stars
  • Amping Up Communication
  • Delivering Service Differentiation
  • Enhancing Employee Engagement
  • Handling Organizational Change
  • Developing Resiliency
  • Cultivating a Remote Workforce

SERVICE THAT ROCKS

How to Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not.​ This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory-making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.

Key Unique Concepts:

• Becoming Customer Obsessed
• Embracing a Differentiated Service Mentality
• Avoiding Acceptable Mediocrity
• Eliminating 4-Letter Words
• Building Mental Shelf Space
• Empowering Employees
• Writing Yourself into the Story
• Increasing Value Proposition

ENGAGEMENT THAT ROCKS

How to Enhance Employee Experiences and Retain Chart-Topping Talent

Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.

Key Unique Concepts:

• Understanding Virtuous vs. Vicious Environments
• Harnessing the Power of Storytelling
• Amping Up Communication
• Empowering Team Members
• Embracing Technology
• Employing the Emotional Bank Account
• Considering Customized Benefits
• Utilizing Philanthropy as a Differentiator
• Positively Leading Change Initiatives
• Managing a Remote Workforce
• Retaining Top Talent

BUILDING A ROCKSTAR TEAM

How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results

​All business results (good and bad) occur because of human behaviors. This keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.

Key Unique Concepts:

• Understanding the Drivers of Today’s Workforce
• Recruiting Hidden Rock Stars
• Overhauling Onboarding
• Revolutionizing Training Concepts
• Utilizing Performance Management Tools
• Designing World-Class Collateral
• Implementing Effective Communication Platforms
• Customizing Recognition
• Implementing Coaching & Counseling Techniques
• Fostering Mentorship
• Creating an Army of Promotable Giants