Oscar Munoz

Former CEO of United Airlines; Influential Hispanic Business Leader

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Oscar Munoz Biography

Oscar Munoz took the helm of a United Airlines that was flying through very turbulent skies, and was anything but United. A stalled merger, dismal operational and financial performance, tortured labor relations and rock-bottom customer satisfaction and employee morale meant United was in freefall.

Within five years, United was flying high, achieving top-tier reliability and profits, winning back customer loyalty and earning the praise of each of its major union leaders. Most importantly, frontline employees were finally flying together as a team, after the turmoil of a merger that finally was ratified eight years to the day after it was begun.

Munoz credits his employees for pulling off the airline comeback story of all time, and it began with a Wall Street-defying strategy to put employees first, as the foundation of rebuilding. Behind the scenes, another personal drama was unfolding. On Day 37 of his tenure, he suffered a massive heart attack. He woke from a coma only to fight for his job, fend off a proxy battle from activist investors, manage PR crises, all while learning the three-dimensional chess game that is required to obtain a heart transplant.

As CEO, then Chairman, he also led negotiations for the CARES Act, and helped marshal the airline sector response to Covid. Today, Munoz remains beloved by the rank-and-file of United Airlines for his authenticity, faith in his employees, and for turning the company around by creating a New Spirit of United.

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Speaker profile last updated by AAE Talent Team on 08/23/2024.

Oscar Munoz Videos

  • This is Working: Oscar Munoz
    When Oscar Munoz stepped into the role of United Airlines’ CEO, it was the furthest thing from a smooth ride. With low employee morale,...
  • Oscar Munoz Shares Key Leadership Qualities & Managing Societal Turbulence
    Former United Airlines CEO Oscar Munoz joins "Forbes Talks" to discuss his efforts to guide the company through a rocky period, what it took to...
  • Oscar Munoz on workplace culture, adapting to change
    In our series "The Shifting Workplace," John Dickerson speaks with former United Airlines CEO and chairman Oscar Munoz about the challenges brought...

Oscar Munoz Books

  • Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies
    Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies

Speaker Lists Featuring Oscar Munoz

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Oscar Munoz is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Oscar Munoz for your event is $50,000 - $100,000. Oscar Munoz generally travels from and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Daymond John, Marc Randolph, Sara Blakely, Kevin O'Leary and Michael C. Bush. Contact All American Speakers for ratings, reviews, videos and information on scheduling Oscar Munoz for an upcoming live or virtual event.

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