Ian Golding

Customer Experience Specialist; CX Thought Leader

Travels From Travels From:
UK
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Ian Golding Biography

Our founder, Ian Golding, is a Certified Customer Experience Professional and Customer Experience Specialist. A certified Lean Six Sigma Master Black Belt, Golding has spent over twenty years in business improvement, working hard to ensure that the businesses he works for are as customer focused as possible.

In 2012, he became an independent consultant, delivering projects in the automotive, financial services, logistics and utilities industries. Ian has continued to work with a plethora of businesses across several sectors, including the Pharmaceutical, retail, manufacturing, education and technology industries.

An internationally renowned speaker and blogger about customer experience, Golding has published over 300 articles on the subject and delivered keynote speeches globally. Golding also served on the inaugural board of Directors of the Customer Experience Professionals Association (CXPA), of which he was a founder member. Golding was also the first person in the world to be authorized by the CXPA to teach the Certified Customer Experience Professional (CCXP) accreditation.

In 2015, Golding became an Advisor and featured columnist for CustomerThink – a global online community of business leaders striving to create profitable customer-centric enterprises. The site serves 80,000+ visitors per month from 200 countries.

BOOK Ian Golding

Speaker profile last updated by AAE Talent Team on 01/23/2024.

Ian Golding Videos

  • CX Masters Podcast Series: Ian Golding, Customer Experience
    With CX a top priority for most B2B companies heading into 2021, we're launching our brand new CX Masters series.
  • Ian Golding talks Customer Journey Mapping truths
    Listen as Ian Golding, CCXP explores common misconceptions about Customer Journey Mapping. You may think you're doing it right, ...
  • Global CX Trends 2020 with Ian Golding
    Who is Ian Golding? Ian Golding, is a Certified Customer Experience Professional and Customer Experience Specialist.

Ian Golding Books

  • Customer What?: The honest and practical guide to customer experience
    Customer What?: The honest and practical guide to customer experience

FAQs on booking Ian Golding

  • How do I book Ian Golding to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Ian Golding for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Ian Golding, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Ian Golding or any other speaker of your choice.
  • What are the speaker fees for Ian Golding

    Speaking fees for Ian Golding, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Ian Golding are for live events and for virtual events. For the most current speaking fee to hire Ian Golding, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Ian Golding speak about?

    Ian Golding is a keynote speaker and industry expert whose speaking topics include Business, Computer Science, Consulting, Customer Experience, Marketing, Sales.
  • Where does Ian Golding travel from?

    Ian Golding generally travels from UK, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Ian Golding’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Ian Golding for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Ian Golding for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Ian Golding or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Ian Golding is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Ian Golding for your event is $5,000 - $10,000. Ian Golding generally travels from UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dan Gingiss, John A. Goodman, Robert Spector, Andrew Lock and Sarah Weise. Contact All American Speakers for ratings, reviews, videos and information on scheduling Ian Golding for an upcoming live or virtual event.

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