Speaker profile last updated by AAE Talent Team on 02/15/2024.
Customers have more choices than ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can an organization do to stand out from the crowd? Differentiating your service is the key to attracting and retaining customers – while driving bottom line results. More than ever customers are focused on value • what you can do that other organizations cannot or will not do. Customers want to know that you are focused on earning their ongoing loyalty.
Based on his experience with the Walt Disney World Company along with many years in the family business, Danny Snow will provide you with strategic tools that can be used to raise the bar of service throughout your organization, resulting in “walk-through-fire” customer loyalty.
Participants will learn:
• Approaches that help your employees move from a task mindset to an experience mindset.
• A process for ensuring that your organization’s “backstage” environment never impacts the “onstage” customer experience.
• Four specific strategies for wowing customers every time.
• A mechanism for ensuring that your organization’s processes are designed through the “lens of the customer.”
Danny Snow is a keynote speaker and industry expert who speaks on a wide range of topics such as Delivering World Class Customer Service: Lessons From The Mouse. The estimated speaking fee range to book Danny Snow for your event is $5,000 - $10,000. Danny Snow generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dennis Snow, Jason Young, Doug Lipp, Dan Gingiss and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling Danny Snow for an upcoming live or virtual event.
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