Speaker profile last updated by AAE Talent Team on 06/20/2024.
As the experience landscape continues to shift from customer service departments into a focus on chief experience officers and human experience officers, it’s time to start paying attention to the next big step: CXOs moving into CEO roles, bringing their human-obsessed, people-centric mindsets and experiences with them. What happens when the leader of the company puts people first? It’s nothing less than a people-first revolution where revenues soar, employee engagement skyrockets and customers recommend you to their friends so often that it’s silly to even ask them about it.
Take a deep dive into the radical transformation that happens when you invest in culture and put people above profits.
By spending too much time in the rearview mirror, too many companies with well-meaning leaders are tackling current problems with an out-of-date, all-too-traditional business-first solutions. Or, worse yet, they’re so busy putting out fires inside the car that they’ve convinced themselves that they’re doing the best they can. The result? A whole bunch of frustrated customers and employees. Instead of making up excuses and settling for the status quo, it’s time to reimagine relationships, put people first, and focus on the open road that can only be seen through the windshield.
If you get the human experience right, you will get the numbers you need. Moving from experience management or checking the box, to experience as a strategy.
Businesses are more than org charts, strategy documents, and mission statements. They’re living, breathing ecosystems filled with people, and, let’s be honest when people are involved, things can get messy.
Instead of normalizing the messiness and frustrations, it’s time to rethink our approach, reimagine our relationships, and redesign our experiences all while doubling down on putting humans in the middle of everything we do. The result? A stronger organization whose people are able to make a profitable, sustainable impact on the world.
Shawn R. Nason is a keynote speaker and industry expert who speaks on a wide range of topics such as I’m a CXO Posing as a CEO (But Please Don’t Tell Anyone), Igniting an Experience Revolution by Giving a Sh*t about People, Don’t Be a Stupid Driver . . . or Business Leader, The 1990's Called: They Want Their CX Playbook Back and Blown-Up Silos, Maverick Mindsets, and Experience Ecosystems. The estimated speaking fee range to book Shawn R. Nason for your event is $5,000 - $10,000. Shawn R. Nason generally travels from Cincinnati, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jason Young, Dennis Snow, Mark Schulman, Larry Stuart and Andrew Lock. Contact All American Speakers for ratings, reviews, videos and information on scheduling Shawn R. Nason for an upcoming live or virtual event.
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.