Patricia Seybold

Founder & CEO of Patricia Seybold Group, Author of "Customers.com", Customer-Led Innovation Expert

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Massachusetts, USA
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Patricia Seybold Biography

Patricia B. Seybold is the founder and CEO of The Patricia Seybold Group, a consulting firm based in Boston, Massachusetts, that specializes in customer-led innovation and customer experience transformation. With over 30 years of experience, Seybold offers strategic consulting to customer-centric executives in technology-intensive industries. She is committed to helping business leaders harness the power of e-business and innovative technologies to enhance customer engagement and loyalty.

Seybold is a distinguished author, known for her international best-seller "Customers.com", a pivotal guide on how leading companies develop their e-business strategies to boost revenue, profitability, and customer loyalty. Additionally, her recent work, "Outside Innovation", focuses on the role of customer co-design in driving business innovation. Seybold's insightful publications are regularly featured in prestigious outlets like Business Week, the Wall Street Journal, the Financial Times, and The New York Times, as well as academic and professional journals including the Harvard Business Review.

Widely recognized for her visionary perspective, Seybold is a prominent keynote speaker at global business conferences and industry symposia, where she shares her expertise on creating customer-focused business processes and implementing cutting-edge technologies. She expertly fosters environments where customers and innovators can collaborate and exchange best practices, thereby enhancing community learning and practical applications in business. Through her leadership, The Patricia Seybold Group not only advises on strategic initiatives but also conducts Customers.com® Workshops to facilitate direct engagement with customers in developing and refining new business processes.

Patricia Seybold Videos

  • Patricia Seybold on the Customer Revolution and Experience
  • Patricia Seybold on Vimeo

Patricia Seybold Books

  • Outside Innovation: How Your Customers Will Co-Design Your Company's Future
    Outside Innovation: How Your Customers Will Co-Design Your Company's Future
  • BRANDchild: Insights into the Minds of Today's Global Kids: Understanding Their Relationship with Brands
    BRANDchild: Insights into the Minds of Today's Global Kids: Understanding Their Relationship with Brands
  • The Customer Revolution
    The Customer Revolution
  • Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
    Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

FAQs on booking Patricia Seybold

  • How do I book Patricia Seybold to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Patricia Seybold for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Patricia Seybold, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Patricia Seybold or any other speaker of your choice.
  • What are the speaker fees for Patricia Seybold

    Speaking fees for Patricia Seybold, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Patricia Seybold are for live events and for virtual events. For the most current speaking fee to hire Patricia Seybold, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Patricia Seybold speak about?

    Patricia Seybold is a keynote speaker and industry expert whose speaking topics include Business, Customer Experience, Economy, Technology.
  • Where does Patricia Seybold travel from?

    Patricia Seybold generally travels from Massachusetts, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Patricia Seybold’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Patricia Seybold for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Patricia Seybold for your next private or corporate function.
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Patricia Seybold is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Patricia Seybold for your event is $30,000 - $50,000. Patricia Seybold generally travels from MA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Leslie Dodson, Alia Mahmoud, Kirsty Spraggon, Kristina Salen and Lynsey Addario. Contact All American Speakers for ratings, reviews, videos and information on scheduling Patricia Seybold for an upcoming live or virtual event.

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