Bill Emerson

Bill Emerson is Chief Executive Officer of Quicken Loans Inc., the nation’s largest online home loan lender and second largest retail mortgage lender. He is responsible for the leadership and growth of Quicken Loans.

Bill joined the company in 1993 as a Mortgage Banker. His passion and commitment for learning and growing, as well as his zeal for taking care of clients, helped him take on many roles at the company.

His leadership ability afforded him the opportunity to run several business units at Quicken Loans and lead mortgage operations for the company, where he was responsible for driving performance within Quicken Loans’ businesses.

In February of 2002, Bill was promoted to Chief Executive Officer. Under his leadership, Quicken Loans closed $140 billion in home loan volume across all 50 states in 2013–2014.

J.D. Power has ranked Quicken Loans “Highest in Customer Satisfaction for Primary Mortgage Origination” in the United States for the past five years, 2010–2014. The company was also ranked highest in the nation for customer satisfaction among mortgage servicers in 2014 and 2015 – the only years the company was eligible.

Detroit-based Quicken Loans employs 13,000 team members. The company was ranked No. 12 on FORTUNE Magazine’s annual “100 Best Companies to Work For” list in 2015, and has been named among the top 30 companies for 12 consecutive years. Computerworld Magazine also recognized Quicken Loans as one of the “100 Best Places to Work in IT” for the past 11 years, ranking the company No. 1 in 2015, 2014, 2013, 2007, 2006 and 2005. Additionally, Quicken Loans was ranked the nation’s best employer in Workplace Dynamics’ 2013 National Top Workplace list. The benchmark study of more than 870 companies based its rankings solely on feedback gathered through an employee survey.

Bill is an active spokesman for the housing industry and has testified before the United States Senate Committee on Banking, Housing and Urban Affairs and the House Financial Services Subcommittee on Financial Institutions and Consumer Credit. He was sworn in as Chairman of the Mortgage Bankers Association (MBA) in October 2015 and will serve in this role through 2016. In addition, Bill is the former Vice-Chairman of the MBA’s Residential Board of Governors. He is also a member of the Financial Services Roundtable’s Housing Policy Council (HPC) and the HPC’s Executive Council.

Bill is a member of the Board of Directors of Xenith, Inc., a football helmet company dedicated to advancing safety through innovation and education; the Detroit Economic Club; The Parade Company and the Skillman Foundation.

Dedicated to his community, Bill has been the recipient of the ALS Association’s Iron Horse Award and the Salvation Army’s prestigious William Booth Award, the nonprofit’s highest honor. He also supports the Alzheimer’s Association Greater Michigan Chapter.

Bill earned a bachelor’s degree in business from Penn State, where he was a member of the University’s 1982 National Championship football team.

Bill and his wife reside in the Detroit area with their two children.