Greg Gray

Greg Gray is fast becoming one of the most sought after speakers on the speaking and training circuit today. His keynotes, seminars and workshops have electrified and empowered tens of thousands of people in more than 400 hundred cities all across America, the Caribbean, Europe, and the Pacific Rim. Greg’s blend of humor and real world, practical ideas on leadership and service are receiving rave reviews from clients that run the gamut of industries and associations all over the country.

In 1994, Greg co-authored the largest Customer Service training course in U.S. history. This program entitled “Excellent Service! Handle with Care!” was attended by more than 110,000 U.S. Postal Service employees and has become a standard video training series for all new USPS Retail employees.

More recently, Greg has developed the “Renaissance Series” – a number of, keynote topics, workshops, training modules, and full day training programs designed to deal with a variety of issues around the subjects of leadership, communication, relationships, and the external and internal customer experience. A number of these programs are also available on DVD and on Audio CD.

Greg received his bachelor’s degree in Communications from Oberlin College, and has moer than twenty-five years of experience working in sales, customers service, training, and management in industries ranging from retail jewelry to telecommunications.

Greg’s success can be attributed to his consistent themes of personal responsibility and profit through service.

    Desperately Seeking Service

    The 93% Rule

    The Chameleon Approach