Mark Miller

Mark Miller’s passion is serving leaders. Whether speaking to global audiences or individual leaders, his message is consistent and pragmatic: Lead Every Day. His career at Chick-fil-A began more than 40 years ago as an hourly team member in one of the local restaurants. Shortly thereafter, he became Chick-fil-A’s 16th corporate employee. Since that day, he has worked all across the business, but recently retired as the Vice President of High Performance Leadership where he was a key architect in building Chick-fil-A’s renowned high-performance leadership culture.

For the last twenty-five years, much of his time has been focused on helping the organization grow its leadership capacity. Mark and his team at Chick-fil-A have invested a quarter century and tens of millions of dollars searching for and validating ideas that work. Over the years, they have focused on numerous topics, including High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and, most recently, Culture. These projects have each culminated in globally acclaimed books. Today, more than one million copies of Mark’s books are available in 25+ translations, including national bestsellers and a Wall Street Journal Bestseller. His approach to both writing and speaking has always been to find what is true in principle and make it applicable to the real world. It is because of this that Mark is best known for his ability to unlock the full potential of executives and teams to create high performance leaders and organizations.