Mike Wittenstein

Mike Wittenstein is a seasoned expert in customer experience design, change management, and strategic storytelling, with over three decades of experience advising leaders and their teams through times of immense change.

As a serial innovator, Wittenstein founded one of the world’s first digital agencies, GALILEO, which launched the customer experience practice at IBM, and created a hybrid strategy/experience/story consultancy. His story-driven process helps organizations clarify their strategic plans, brands, reorganizations, customer experiences, and game plans.

Wittenstein's impressive client roster includes major brands such as AT&T, Adobe, Apple, Chick-fil-A, Delta Airlines, Holiday Inn, IBM, University of Phoenix, Piedmont Hospital, Transitions Optical, and many others. Together, his clients have captured nearly $2 billion in added value by implementing his ideas and methodologies.

An award-winning speaker and consultant, Wittenstein has delivered his insights in 24 countries and is known for his cross-cultural awareness and multilingual abilities in English, Portuguese, Spanish, and Russian. His approachable, understandable, and positive presence makes him a favored speaker among meeting planners, event organizers, and corporate trainers.

Now leading Storyminers, Wittenstein continues to help mid-market companies achieve higher operating results and profitable exits using a unique combination of Story, Strategy, Experience Design, and Technology.