Tim Kirkland

Tim Kirkland is recognized as an authority in business growth with over three decades of experience in the hospitality industry. He is the CEO of Renegade Hospitality Group, which provides professional advisory services to industries such as hotels, restaurants, retail, and customer service.

His best-selling books, "The Renegade Server" and "COACH," are instrumental across more than 15,000 locations globally, including industries beyond hospitality, such as universities and various customer service sectors. Notably, his materials are used by leading brands like Applebee’s, Subway, Buffalo Wild Wings, Marriott, and Coca-Cola to enhance team performance and engagement.

Kirkland has held leadership roles in training, operations, and marketing across various reputable restaurant brands during his career, earning recognition as an award-winning operator and successful entrepreneur. His keynotes and workshops, attended by over 20,000 individuals annually, cover essential topics such as leadership, customer service, marketing, and team engagement & retention. He also addresses the art of leadership development, a focus during his time at Harvard Kennedy School.

Furthermore, Kirkland offers specialized presentations like "COACH," which concentrates on leadership competencies and team performance enhancements, and "CULTIVATE," which provides strategies for recruiting and retaining top talent with a focus on generational differences. His session "THE RENEGADE SERVER" delivers innovative strategies for food service businesses, helping them stand out and improve customer experiences. Additionally, Kirkland provides insights on modern marketing strategies in his session "Mousetrap Marketing" and focuses on enhancing operational efficiency in his talk "EXECUTE."

Kirkland continues to tailor his presentations to the needs of an array of audiences, ensuring relevance and actionable insights in each session or seminar.